Meet the team at
Orange Genie Group...

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Put simply we think our staff are the best and biggest differentiator for Orange Genie. Why? Because we all share the same vision and values and have the drive, enthusiasm and ambition to succeed. We recognise success doesn't come easy and passion alone isn't enough - interpersonal skills, flexibility, discipline and a very strong work ethic are all found in abundance at Orange Genie.

We're extremely proud of the team we have assembled. We go to great lengths to find and recruit the right people, they benefit from a rigorous three month induction programme before their employment is confirmed. Once on board we ensure we look after them, providing regular mentoring and coaching which in turn engenders outstanding loyalty,  the team is here for you whether you are setting up a limited company, or working through our umbrella company.

THE BOARD OF DIRECTORS...

Graham-revised
Graham is a hugely experienced CEO having started, developed and taken his own company to a listing on the London and Stuttgart Stock Exchanges. Having built the company through organic growth and some 20 acquisitions he finally sold his interest and retired at the ripe old age of 44! In looking for a new challenge he joined Orange Genie, initially as a consultant, to carry out a fundamental review of the business.

Now some years later the transformation is beginning to bear fruit. Orange Genie has an exciting and visionary management team, a fully automated and highly scalable IT platform, clear brand and corporate values, a class-leading integrated quality management system, and new purpose designed offices. Under his leadership all the staff have really risen to the challenge and is Orange Genie’s proudest achievement. 

They have benefited from Orange Genie’s commitment to investors in people and have developed into a highly motivated team who have risen to every challenge they are given. Their knowledge levels, professionalism and decision making skills have been fundamental to Orange Genie achieving performance levels that we couldn’t dream of in the past. Graham is proud of Orange Genie’s achievements and is looking forward to the opportunities and challenges that lie ahead.
Rossamended
Ross is responsible for the on-going development of Orange Genie’s technology platform and online web portal, in addition to financial planning and control of Orange Genie Group. The use of technology provides Orange Genie with real time access to all information instantly, allowing access to financial and management data, contact information, call recordings, campaign data and customer records.

The increasing use of technology has meant the more mundane, repetitive tasks are now undertaken by automated processes eliminating both keying and human errors. Orange Genie’s use of technology has allowed the company to more than double its contractor numbers while halving the number of administration staff. This saving has been invested into improving Orange Genie’s customer service.

Ross is also responsible for the development of our unique, integrated, quality-management system that has achieved ISO 9001:2008 accreditation to UKAS standards. This was a first in our industry and the discipline of these procedures enables us to offer a consistent and outstanding level of performance against our service levels. Compliance is critical to our long-term strategy and has grown in importance and relevance with our agency partners and their end clients.

Ross is responsible for ensuring our processes and procedures comply with all current legislation from HMRC regulations to Employment Law and, from the EU’s Working Time Directive to the UK’s National Minimum Wage legislation.

Chris_Graham_-_Canva_UPDATED.jpgWe all know Chris as our contractors’ champion. He is responsible for looking after the welfare and contractual compliance of Orange Genie’s contractors. Orange Genie engages contractors on an employment basis thereby providing the contractors with full employment rights.

This employment relationship means that the directors of Orange Genie have obligations and responsibilities laid down in law. Health, safety and risk awareness is an example of the work Chris undertakes in the background. Orange Genie provides generic online health and safety training to all contractors and contacts all end clients to ensure site-specific risk awareness assessments and training are undertaken. If contractors suffer early termination of assignments, Chris will take up the case to ensure that all contractual obligations have been met.

If you would like to find out more about any of our team members, click on their name alternatively, give us a call and we can direct you through to the relevant person. 01296 468 483 
 

SALES AND MARKETING TEAM...

dan.pngDan Moss (MAAT) Group Sales and Marketing Director

Dan started his career as an accountant working for a small local four Partner practice. He quickly learnt the importance of client relationships and how ascertaining client goals are imperative to a successful relationship.

Dan spent seven years at a top 35 accountancy firm and instantly realised he had found a clientele he could relate to quickly. Providing contractor advice and delivering clients goals became a real motivation and something he quickly succeeded at.

Thereafter Dan was rewarded with the unique opportunity to set up a regional office that was a huge success. Dan took immense delight in providing his clients with a service they deserved and two years later the office had over 600 clients and 10 staff.

Dan was later presented with the opportunity to work for Orange Genie as Sales & Marketing Director where he is now responsible for all the sales and marketing activity for the organisation. Dan overlooks our team of Key Account Managers, Internal Sales Team and marketing division.

In his spare time he is busy at home with his lovely wife and four children. For down time he plays football and golf, so always active.  Click here to find out more about Dan >> 
 

Andrew.pngAndrew Webster (DipS, MCIM) Group Commercial Director

Andrew Webster has joined Orange Genie as Group Commercial Director and will be responsible for new business development and new products. Andrew has a long history in the industry having previously worked at Brooksons and Outsauce, more recently he has enjoyed a successful spell as a consultant advising a number of recruitment agencies in developing their contractor management services and preferred supplier lists (PSL). 

Andrew has many years of experience in strategic sales, developing and managing key agency relationships across a broad variety of industry sectors. Through a focussed work ethic, he aims to provide a market leading customer experience.  He has a thorough understanding of the many challenges facing agencies, from legislation to compliance and service. 

Our key account managers work closely with our agency partners, supporting them, providing training and general guidance to ensure the advice you receive from the agency sales consultant is correct and accurate. We believe your referral from the agency to Orange Genie should be a seemless transition and the registration process as simple as possible.

Each account manager has a panel of agencies with who they work and are the first point of contact for those agencies. 

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Internal Sales Department;
 
Our Client Relationship Managers are Ellie Dutton and Thema Christopher who joined us in 2008, and Sarah-Jane Porter and Charlotte Voisey. Together they are able to provide advice, support and training whenever required.

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Marketing is perhaps the most important activity at Orange Genie and has to work in harmony and partnership with the rest of the business. In addition to the traditional inbound marketing activities the department lies at the heart of our efforts to place the customer at the centre of our business. Working closely with operations, sales, finance and human resources our marketing team run the programme we define as customer intimacy.

Genie_Umbrella_icon GENIE UMBRELLA...

Genie Umbrella has one key objective - operational excellence, nothing less will do. We are one of the best umbrella companies in the UK, supported by a hardworking, dedicated team. 

The Genie Umbrella team provide the back office operations, administration and manage the customer facing support for both our agency partners and contractors for both Genie Umbrella and Genie Education. We are incredibly proud of the reputation the staff have established in the market, reputations are earned as a result of the service experience customers receive. Leadership and strategic management is the foundation to our success.

Great management has many attributes including a long term commitment, shared vision, staff development and motivation, accountability, and a genuine commitment to continuous improvement.
 
DamonamendedDamon Cochrane, Operations Director
Damon spent 15 years in the IT industry providing high level service and support to major UK PLC customers starting as a PC and IT engineer before moving in to running customer service and support desks.
 
He joined Orange Genie as Customer Service Manager in 2006 and set about creating what has become the Employee Support Team for our Umbrella Company, before moving on to running the Operations Team and ultimately taking full responsibility for Genie Umbrella in 2010.

He has recruited almost all of the staff in our Umbrella team and is proud that many of them are now in more senior positions whilst also gaining qualifications in payroll, accountancy and customer service.

Delivering the best possible service for clients and support for contractors is at the forefront for Damon and his team, which has led to some long standing partnerships with many agency clients. Damon is a member of the Chartered Management Institute and is a qualified payroll technician. 

Employee Support

We would like to introduce our hard working, friendly Employee Support Team to you. They’re here to help you so please do get in touch if you need to. As one of the best Umbrella Companies in the UK, you’re in good hands with Orange Genie Umbrella.

The Employee Relations Team are responsible for making sure the contractors have all the support they need whenever and however they contact us, this feedback is then given to our back office teams for them to continuously improve our processes.

Our Employee Relationship Managers include; Elaine Chambers, James Holt,  Faye Wright, Candice Crowford, Elliott Green and  Kristy Silman.  

Sharon Heanan, Agency Liaison 

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Payroll...

As an employer, it is vital that we operate in accordance with all current employment and taxation legislation. The engine room of the umbrella operations, the payroll team is responsible for ensuring that several thousand employees are paid correctly, accurately, and on time. In addition to the day-to-day tasks involved in processing payroll, the team have to have a complete knowledge of current and proposed changes to legislation.
 
In the last two years they have overseen the introduction of a new payroll system, Real Time Information (RTI) and Pensions Auto-Enrolment, including planning, implementation and testing. 
  • Lorraine Tancell, Payroll Manager
  • Emma Roscoe
  • Leah Long
  • Kerry Boyce
  • Joe Girdwood  

Contracts...

Our role in the supply chain is important and ensuring the right paperwork is in place is vital. The contracts team are responsible for ensuring your engagement as an employee is done in accordance with current employment legislation including your right to work. 

Each time you receive an assignment our contracts team have to ensure the assignment contract between Orange Genie and the client (the agency or the end client) is correct and that the terms and conditions are suitable. As your employer we have responsibility for your health and safety at work, for the commercial risk in delivering the assignment contract and that the Ts & Cs provide for us to be paid correctly and on time.

 Genie_Accountancy_icon-1GENIE ACCOUNTANCY...

Looking for contractor accountants or thinking of setting up a limited company? Genie Accountancy can help & have one key objective - Operational Excellence. 

The Genie Accountancy team provide specialist advice and support to freelancers who choose to operate through their own personal service company. PSCs provide Freelancers with the opportunity to plan their tax affairs and wealth management in such a way as to minimise their tax liabilities and can be an extremely attractive way to operate. However becoming a company director comes with responsibilities as a director these include the responsibility to maintain accurate accounts and to file statutory returns on time.  

The team at Genie Accountancy are highly qualified and undertake regular continuing professional development to ensure the advice they provide is both accurate and up-to-date.

Helen Christopher (Ba Hons, FCA) Operations DirectorHelen_revised

Helen has always had a clear idea of what she wanted to be. At the age of thirteen she declared she was going to  double qualify as a solicitor and accountant – one profession was not enough for Helen! Click here to find out more about Helen >>     

New business unit department

If you are setting up a limited company with Genie Accountancy our team will not only help with advice but with the actual limited company formation itself.

The team will set up the company, help open a bank account and obtain insurances to commence the contract. The team will also register you for all the important taxes and give you training on our software. We will go through everything with you step by step and then assign you your very own dedicated Accountant.

NEW BUSINESS ADVISOR;

James_D_revised.pngJames Davis BA (Hons), CIMA Cert BA

Email: [email protected]
Mobile: 07908 184 151
Tel: 01296 468 197

James has been with Genie Accountancy since day one! Seeing the company grow from an empty room and a wealth of ideas really makes him proud to be a part of the company and be surrounded by like-minded individuals. To find out more about James, click here >> http://bit.ly/1F9bzby 

NEW BUSINESS ADVISOR;

Lauren-circle.jpgLauren Stoddard

Email: [email protected] 
Tel: 01296 468 197

Lauren joined Genie Accountancy in January 2015 and assists James and Luke when welcoming new clients on board. Lauren will make sure everything is in place for contractors setting up their own limited business such as helping to set up the company name, bank account and any insurances.

NEW BUSINESS ADVISOR;


Luke_Collins_4-1.pngLuke Collier  


Email: [email protected]m
Tel: 01296 468 197 

Luke Genie Accountancy in August 2016 and assists James and Lauren when welcoming new clients on board. 



NEW BUSINESS ADVISOR;

Rob_F_3.pngRob Fairweather 

Email: [email protected] 
Tel: 01296 468 197 

Rob is our latest edition to the New Business Unit Team and has settled in very well after working as part of our Employee Support Team for over a year. 


Client Accountants... 

Our client accountants manage the relationship with our clients and are key to our success. Recruiting the right person is important with inter-personal skills and professional qualification a pre-requisite to joining the team.  

Administration...

Genie Accountancy has invested heavily in technology, all systems link to the relevant government department/agency to enable digital filing of accounts and annual returns, the filing of VAT returns, and the filing of tax returns. Each client is provided with a cloud based book-keeping system. Our use of technology enables us to streamline our back office administration although the staff are all expected to undertake professional qualifications.

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 GENIE EDUCATION...


Education has been one of the fastest growing sectors within Genie Umbrella over the past few years and its importance to the Orange Genie Group was recognised when we launched Genie Education as a brand in its own right. The day-to-day operation is run by the genie umbrella team.   
 
Pras has been with the Orange Genie Group since 2009 and has recently taken up the position of Operations Director of Genie Education.

He had previously worked in management roles for some of the world’s largest corporations. His focus is to ensure that Genie Education plays its part in actively supporting people who work in the education sector, as we realise it can be as challenging as much as it is rewarding.
 

GROUP FINANCE...

The Group Finance team is responsible for providing financial support to the business, which includes financial planning and analysis, financial reporting, transactional accounting and cash and credit management. The team is responsible for financial reporting and providing support to the business on all financial decision making and key performance measures. A key part of their role is to oversee the invoicing process to our customers. 

IT AND SYSTEMS...

IT Genie and Dr Clive Williams are responsible for new software development, maintaining our technology infrastructure and general IT support. The database and systems are looked after by our Database and Systems Development Manager, Nathan Ball.

Our quality manager, Robert Brown, assists all brands in implementing efficient and accurate processes to keep the engine running as smoothly as possible.